Here at Protocol, we know all about the importance of good people, we pride ourselves in ‘placing people first’ and have been doing so for over 26 years now!

Our business is full of great people, and you may only interact with one or two in your work with us, but there is a whole army of support in the background from IT to Marketing and Compliance to Recruitment Consultants. We thought it was important for you to find out a bit more about the people that make up #TeamProtocol. In this series, you will find out a bit about the person behind the screen, or at the end of the phone.

To continue the Protocol Spotlight series, we would like to introduce you to Cyndi Lai-Richards, our Additional Learning Support Lead. Cyndi has been part of the Protocol Family for almost 8 months and is based at Head Office in Nottingham. Here’s what we found out about Cyndi:

What car do you drive?
Mazda 3 Sport

What is your favourite food?
Spaghetti Bolognaise

What is your favourite drink?
Iced Mocha

What is your favourite film/book or show?
Favourite film: The Matrix. Favourite book: I am Legend by Richard Matheson. Favourite TV Show: Star Trek Next Generation.

What is your dream holiday destination?
Anywhere hot that has clean white sandy beaches, blue skies and a promenade full of bars.

Do you have any hobbies?
Learning about and creating crafty things.

Tell us a fun fact about yourself.
I’m older than I look!

Do you have any hidden talents?
I can complete the Rubix Cube and I can do a handstand. Not at the same time though!

What sports teams do you follow?
Formula 1. Big fan of Verstappen, Norris and Bottas – ok they are people but they belong to different teams so this counts!

What is your dream car?
Jeep Wrangler Overland.

What’s your favourite song, band, genre or artist?
I love music so my taste is eclectic. From country to rock, from k-pop and J-pop to punk. I’ll listen to and enjoy all sorts: if I like it, I like it, I’m not a genre snob!

What was your dream job as a child?
I wanted to be a Commando in the modern version of the SAS (Special Air Service).

What one skill or talent would you love to be able to master?
Flying planes.

If you could time travel, what year would you go back, or forward to and why?
2009 – sell my house, one of my kidneys and then invest every penny on BTC. Why? because I’d be a billionaire by now!

And finally, why do you love working at Protocol?
So many reasons why I love working for Protocol, it’s difficult to know where to start so here are my top 4:

  • I love that we are one big forward-thinking team, full of diversity, energy and excitement with everyone working towards the same goal of placing people first and being fully committed to supporting our clients
  • Everyone at Protocol has the same philosophy: rather than shying away from issues, we always tackle them head-on by promoting creative solutions and with every success, we celebrate company wide!
  • I also love that Protocol is so environmentally conscious, we have a LOT of different types of recycling bins around the offices
  • Lastly, I love that Protocol provides all staff with lots of fresh fruits and snacks to promote a healthier lifestyle!

Keep your eyes peeled for the next instalment of Protocol Spotlight…

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