Customer Service Lecturer, London

£20 - £26 per hour Plus Statutory Holiday Pay

Posted 3 weeks ago | ref: 207605

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Protocol is delighted to keep working with a well-known and respected organisation, who is searching to hire an experienced Lecturer delivering online classes.

The role will be required for you to deliver Certificate in Principles of Customer Service Level 2- this qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.

Role requirements:
• Recent or similar experience in working in a classroom environment
• Able to deliver Certificate in Principles of Customer Service Level 2 classes
• Able to use online platforms – Zoom and Google classroom
• Must have an enhanced DBS on the update service or within 12 months (or be willing to apply for one)

About Protocol
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.
We’re more than a recruitment agency – we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.
Whatever your career goals, we’ve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits – your future is in good hands.

The legal bit
Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a self-employed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010.
As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.

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