Protocol are delighted to be recruiting for Bursary advisor for a College in the Greater Manchester area
This is a contract position ending in October
Hours of work- 9am – 5pm with 40 minute break for lunch.
5 days per week Monday – Friday
£9.50 per hour
To provide a high quality administrative service for Student Funding/Finances within an ethos of equality of opportunity
To provide a high standard initial point of contact for all bursary services offered by the College, in person, through telecommunications and other technologies maintaining best practice of customer care at all times and within an ethos of equality of opportunity
To promote and provide excellent customer service internally and externally in all areas of the role
To provide initial bursary advice and information, ensuring that queries are resolved as soon as possible
The person & qualifications
Considerable relevant previous experience of administrative work in a busy office environment.
Experience of working in a finance/accountancy role.
Experience of working in a customer-centred environment, face to face and over the telephone, with a wide range of people.
Experience of interviewing individual clients as well as talking to groups of people.
Experience of working under pressure and multi-tasking in a busy environment.
Good IT skills with experience of developing and maintaining computerised information systems, spreadsheets and databases.
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.
We’re more than a recruitment agency – we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.
Whatever your career goals, we’ve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits – your future is in good hands.
The Legal Bit
Protocol National ltd trading as Protocol are acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.