Education Officer, London

Salary: from £28000 - £33000

Posted 4 weeks ago | ref: 225651

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Protocol is delighted to be recruiting for an experienced Education Officer in London.

You will need an Enhanced DBS Ideally on the update service

Salary: from £28000 – £33000

The person & qualifications

Experience of HE administration
Experience of servicing committees
Ability to interpret and apply complex regulations and policies
Ability to manage your own workload and work to tight deadlines
Good level of attention to detail
Excellent IT skills, including the ability to manage complex databases and manipulate data
Experience of working with a broad range of people across an organisation
Excellent communication skills and the ability to adapt communication to suit the audience




To act as the first point of contact for all programme administration queries for both staff and students
To support the enrolment and induction process
To be responsible for the timetabling of students
To work with the Assistant Registrar for Education to manage the mitigating circumstances process and the Academic Integrity process
To assist with the processing of student complaints and academic appeals
To ensure accuracy of the Student Records System, updating as required
To support quality and enhancement activity, including programme validation, annual monitoring and programme modifications
To service organisation-wide committees
To develop relevant student-facing documentation
To support the delivery of workshops and seminars to provide staff and students with information on relevant processes
To contribute to data reporting activity for both internal and external requirements
To undertake projects and duties as required to enhance the activity of the Registry



About Protocol

Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.

We’re more than a recruitment agency – we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.

Whatever your career goals, we’ve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs


The legal bit…

Protocol National ltd trading as Protocol are acting as an employment agency for this vacancy. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.