Do you want to be part of an established market-leading brand that prides itself on its high-performance team culture?
Protocol are proud that, despite the pandemic, we have continued to grow at pace and are now looking to add new team members to our business. So, if you would like to be part of our growth journey whilst developing your own career, then this job could be for you.
We have over 26 years’ experience solely servicing the Education, Skills, Training & Employability sectors and really understand recruitment. Our expertise, passion and specialist consultants have made us the first-choice supplier to many institutions across the UK.
We pride ourselves on delivering excellent recruitment services across both academic and non-academic roles. We recruit at every level in an organisation, from Chief Executive to support staff, temporary, sessional and interim contracts, to permanent appointments. Dedicated teams work on named accounts; with specialist teams working with independent training providers, colleges and universities.
Love recruitment but looking to move away from heavy sales? This exciting and varied position is based at a college in Birmingham where you will work to recruit and manage a high volume of workers from your very own office onsite. You will be required to undertake a range of recruitment activities to provide the most suitable candidates for the client’s needs, ensuring candidates are paid correctly and the client billing is complete efficiently. Your role will also include recruiting for occasional permanent recruitment for the college bringing you additional opportunities to earn. This is further education recruitment so you will be working with education professionals with the scope to also recruit for the wider college community too.
To be considered, you should have excellent customer service skills, confidence, and a personable approach whilst maintaining high quality work under pressure. You won’t be micromanaged in this role and will be able to work with autonomy, with full support when required of course!
You will be a self-starter and motivated team player with a passion to succeed and provide a great service. You will need to be organised and have the ability to meet deadlines in a pressured environment with a high level of attention to detail. This role is working solely with one client and doesn’t require sales calls to meet your target, you just need to be great at building relationships face to face, follow through with outstanding customer service and find good candidates to work in the college environment.
What does it take to be an Account Manager?
Honestly, a lot of resilience, drive, determination and motivation! In recruitment, just like any other business, there are good days and bad days. Here at Protocol, we celebrate together on the good days, whilst supporting and lifting each other on the bad – a dedicated team player is essential.
Account Manager – skills and experience
- Enthusiasm, drive and great communication skills
- Recruitment, administration or customer service experience
- Confident and proactive approach to work
- Highly organised
- A good problem solver and listener
- Negotiation skills and ability to gain the trust and respect from senior decision makers
- A good understanding of the Microsoft Office suite
We believe our employees should be rewarded for the hard work they do, which is why we offer quick and clear progression routes across the business for individuals that show the drive and ambition to do so. As well as promotions, we offer competitive salaries, a bonus scheme and additional prizes and competitions.
- Good basic salary + bonus scheme
- Structured training and development
- Your birthday off
- State of the art software and systems
- Group outings, meals out and staff events every year
- Excellent team culture
Does this sound like it could be the job for you?
Please send a copy of your CV to email@example.com.
Salary: £23,000 - £25,000 plus bonus and other benefits
Posted date: 21/01/2022
Closing Date: TBC