Tailored support services

We’ve worked with our fair share of candidates over the years, and one thing we’ve learned is that everyone is different.

That’s why we offer tailored, dedicated candidate support to everyone who works with us, so we can be sure you’ll find the right role to suit you. We know it’s never a case of one-size-fits-all, so you need a personal approach.

Our experienced consultants will work with you to understand your needs and help you devise a career plan – we get to know you, not just your CV. We enjoy working on a personal level with all of our candidates, helping to build long-term relationships and gain a level of trust.

You’ll also have access to our exclusive CPD portal Learning Zone – full of free resources and training specific to the sector. Start a new qualification, expand your knowledge, or refresh your understanding – and then keep tabs on it all with your own personal online tracker.

No matter whether you’re at the beginning of your job search, or you’re months into your role, you’ll have your own dedicated consultant who will be on-hand to offer you advice and guidance whenever you need it.

Candidate support helpline

Got a burning question about working in the education, skills and training sector? Or perhaps you have a question specific to compliance requirements? Simply call our support helpline on 0115 911 1166 and one of our friendly team will be able to advise you.

Trusted relationships

Our candidates are our priority and we will build and develop strong relationships with you, so you learn to trust us. We understand that recruitment agencies often have a bad reputation and we are here to change your perception. We don’t just want to fill a vacancy – we want to ensure we find the right match for you, so you can enjoy a fulfilling career.

What truly sets us apart from the rest is our ability and enthusiasm to provide an unsurpassed customer experience. At Protocol, we put people first.

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