Accommodation, Activities & Welfare Officer,

Temporary Accommodation, Activities & Welfare Officer

Start Date: ASAP
Hours: 18.5 hours per week
Contract: Temporary – until the permanent postholder is in place (ongoing review)
Rate: £23+ per hour

We are seeking a proactive and organised Accommodation, Activities & Welfare Officer to join an FE College in Cambridge on a temporary basis. This role is vital in ensuring our international students have safe, high-quality accommodation and receive excellent welfare support throughout their studies.

Key Responsibilities:

• Source and inspect student accommodation and Homestays, ensuring safeguarding, health and safety, and compliance checks are completed.
• Coordinate student placements in Homestays, residences or private accommodation.
• Act as the first point of contact for accommodation and welfare issues for international students.
• Support ESOL applications, visa processes (CAS) and ensure compliance with UKVI and college policies.
• Maintain accurate records and liaise with homestay families, students, and internal departments.
• Coordinate a social programme for international students, including transport and activities.
• Be part of an on-call rota for out-of-hours emergencies (evenings, weekends).

About You:
You will have:

• A good standard of general education (GCSE English and Maths or equivalent).
• Proven experience in safeguarding, student welfare, or accommodation roles.
• Knowledge of UK visa and immigration requirements (UKVI) and ESOL admissions.
• Strong administrative and compliance skills.
• Excellent communication and relationship-building skills with students, families, and stakeholders.
• The ability to work flexibly, including some evenings and weekends, and travel locally for inspections.
• An enhanced DBS certificate in place and the ability to start at short notice.

About Protocol

Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first. We’re more than a recruitment agency – we pride ourselves on our ongoing support and aftercare delivered by our expert team. Whatever your career goals, we’ve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs.

The legal bit…

Protocol National ltd trading as Protocol is acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.