Business Support & Customer Advisor, West London

£12.90 Per Hour plus statutory holiday pay

Posted 2 months ago | ref: 237600

Apply now

Capital Talent Box is the onsite agency of choice at West London College. Launched in summer 2020 to serve the college’s recruitment needs, its key aim is to provide quality agency associates to be part of the college’s continuing success. We are looking for a based Business Support & Customer Advisor in Hammersmith and Ealing to join the college. If you are driven, enthusiastic and committed to ensuring an outstanding experience for the learners we serve, we want to hear from you

KEY RESPONSIBILITIES OF THE JOB HOLDER:

To provide excellent customer service support to all adult learners within the department. To be the key point of contact for learners on distance learning & employability courses, providing systematic communications to learners before, during and after their training.

  • To act as the main point of contact in the team for distance learning students at all levels (current and prospective).
  • Dealing with initial customer queries and enrolments (phone/email/website) for level 2 and level 3 direct learners
  • To provide information, advice and guidance about various distance learning courses available and determine suitability in regards to eligibility and funding criteria, such as concessions, loans, previous qualifications, etc.
  • Carry out compliance checks on paperwork associated with learners including enrolment paperwork, eligibility criteria, centre visits, etc and follow up on any registration/enrolment process as required.

The legal bit

CTB promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a self-employed basis under contract with CTB. An enhanced Disclosure and Barring Service (DBS) check is required for all CTB assignments. All positions advertised by CTB comply with the Agency Workers Regulations 2010.

As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.

Related jobs

Senior Digital Marketing and Web Content Officer

West Midlands

Posted 2 days ago

Protocol are working with University College Birmingham to hire a passionate and technical Senior Digital Marketing and Web Content Officer. This is a highly...

View details

Lecturer – Health + Social Care

Peterborough

Posted 3 days ago

Role - Lecturer in Health and Social care Salary - Unqualified: £25,209 - £26,693 per annum/Qualified: £27,476 - £31,791 per annum Hours -...

View details

Student Welfare and Safeguarding Advisor

Peterborough

Posted 3 days ago

Student Welfare + Safeguarding Advisor Salary  Point 19 - £22,579 per annum Hours  37 hours per week, all year...

View details

Payroll & Pensions Administrator

Digbeth

Posted 6 days ago

Protocol are proud to be working in partnership with South and City College Birmingham to recruit for Payroll & Pensions Administrator. At South and City, they are proud of...

View details

Campus Services Team Member

Dorset

Posted 6 days ago

Campus Services Team Member- (3-6 month temporary) Protocol are looking for a Campus Services Team Member to work to support the facilities team at a university in the Bournemouth...

View details

Work Placement Coordinator

Peterborough

Posted 1 week ago

Job Title: Work Placement Coordinator  Salary: £21,953 Point 18  Hours: 37 hours per week, all year round  Location: Working across both Stamford and...

View details

Apprenticeships Business Engagement Advisor

Leeds

Posted 2 weeks ago

Protocol are delighted to announce a fantastic opportunity for a passionate Business Engagement Advisor to work at a modern progressive Further Education College based in...

View details

Student Learning Advisor

Isleworth

Posted 2 weeks ago

We are on the look out for a Learning Support Advisor in Isleworth. To support the academic success of individual students by providing personal support through: regular...

View details

Interim Project Accountant

HX1 3UZ

Posted 2 weeks ago

Protocol is delighted to be recruiting for an experienced Interim Project Accountant, you will be responsible for financial management of the projects and core activities of the...

View details

Assistant Management Accountant

HX1 3UZ

Posted 2 weeks ago

Protocol is delighted to be recruiting for an experienced Assistant Management Accountant, you will work closely with the management team to support the Faculties and Units in...

View details

Carpentry and Joinery Assessor

Peterborough

Posted 1 month ago

JOB TITLE: Carpentry and Joinery AssessorLOCATION: Peterborough, CambridgeshireSALARY: £13.67ph + Statutory Holiday Pay QRS are working on behalf of an established...

View details

HR Business Partner

Trafford

Posted 1 month ago

Protocol is delighted to be recruiting for an experienced HR Business Partner on behalf of an Education establishment to join their HR team on a fixed term contract of 12...

View details

Exams Staff

Nottinghamshire

Posted 2 months ago

Protocol are working with a further education college based in Worksop, Nottinghamshire to recruit for 2x Exams Administrators and 1x Exams Team Leader.  The CollegeThis...

View details

Supported Employment Advisor (Maternity cover)

Peterborough

Posted 2 months ago

Job Title - Permanent Supported Employment Advisor (Maternity Cover) Salary - £23,515 Hours - 37 hours per week, all year round Contract...

View details

Early Years Skills Trainer/Assessor

Pe

Posted 2 months ago

Job Title - Permanent Skills Trainer Assessor - Early Years and Teaching Assistants Salary - £26,363 - £29.625pa depending on contract  Hours - 37...

View details

HR Administrator

BS 4US

Posted 2 months ago

Protocol is delighted to be recruiting for an experienced HR Administrator for an Education provider in the Birmingham area. The role is for 35 hours a week, for a minimum of 4...

View details

Brickwork Trainer Technician

Stamford

Posted 2 months ago

Job Title: Brickwork Trainer Technician Hourly Rate: £10.62ph + Holiday  Days: Tues, Wed, Thurs  9-16:15pm   QRS are currently recruiting for a temporary...

View details

Digital Employer Engagement Adviser

Lancashire

Posted 2 months ago

Protocol is delighted to be recruiting for an experienced Digital Employer Engagement Adviser on behalf of an Educational establishment on a full-time fixed term basis until...

View details

Apprenticeship Officer

Peterborough

Posted 3 months ago

Job Title - Apprenticeship Officer  Salary - £21,953 Hours - 37 hours per week, all year round Contract - Permanent Location...

View details

senior lecturer in business & management

Brentford

Posted 3 months ago

Lecturer/ Senior Lecturer in Business & Management (Full Time, Permanent) Protocol are looking to recruit a Lecturer or Senior Lecturer in Business & Management to work on...

View details

Lecturer in Sustainable Finance

Brentford

Posted 3 months ago

Lecturer in Sustainable Finance (Full Time, Permanent) Protocol are looking to recruit a Lecturer in Sustainable Finance to work on site at a university in London. Salary –...

View details

Lecturer/ Senior Lecturer in Taxation and Financial Reporting

Brentford

Posted 3 months ago

Lecturer/ Senior Lecturer in Taxation and Financial Reporting (Full Time, Permanent) Protocol are looking to recruit a Lecturer or Senior Lecturer in Taxation and Financial...

View details

senior lecturer in blockchain for finance

Brantford

Posted 3 months ago

Lecturer/ Senior Lecturer in Blockchain for Finance (Full Time, Permanent) Protocol are looking to recruit a Lecturer or Senior Lecturer in Blockchain for Finance to work on site...

View details

HR Coordinator

Newham

Posted 3 months ago

Protocol is on the look out for a HR Coordinator to possess a strong customer focus and working directly to the HR Manager, the remit of the HR Co‐ordinator role will be to...

View details

Applied psychology

Romford

Posted 3 months ago

Psychology Lecturer Protocol have the privilege of working with a university in the Romford area. We have an exciting opportunity as a Psychology Lecturer. This is a temporary,...

View details

Course Leader

Romford

Posted 3 months ago

Course Leader Protocol have the privilege of working with a university in the Romford area. We have an exciting opportunity as a Course Leader with a specialism in Psychology,...

View details

Lead Assessment & Review Officer

Stamford

Posted 4 months ago

Job Title: Lead Assessment & Review Officer Salary: £12.19 per hour Hours: 37 per week, 52 weeks QRS are currently recruiting on behalf of a college in Lincolnshire for...

View details

Creative Arts Technician

Stamford

Posted 6 months ago

Job Title: Creative Arts Technician Hourly Rate: £9.50 per hour + statutory holiday Location: Stamford, Lincolnshire QRS are currently recruiting on behalf of an established...

View details

Evening Cleaner

Stamford

Posted 6 months ago

JOB TITLE: CleanerLOCATION: Stamford, LincolnshireSALARY: £9.50 per hour + statutory holiday pay QRS are working on behalf of an established Further Education...

View details

ESOL Lecturer

Peterborough

Posted 6 months ago

Job Title: Permanent ESOL Lecturer Salary: £24,898 - £31,399 per annum  Hours: 37 hour per week, all year round Location: Peterborough QRS are currently...

View details